Mindshift Business Innovation Limited
Effective Date: 21 July 2026; Last Updated: 21 July 2026
At REQAL by Mindshift Business Innovation Limited, we are committed to providing a great experience for every user. Because REQAL is a subscription-based digital platform, our refund policy is as follows:
If a free trial is available, you can explore REQAL before purchasing a subscription. You will not be charged until the trial period ends, unless otherwise stated.
Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on your selected plan).
Payments made for REQAL subscriptions are generally non-refundable. Once a subscription payment has been processed, we do not offer refunds or credits for:
We may consider a refund in limited situations, including:
Requests must be submitted within 14 days of the charge.
You may cancel your subscription at any time. Your subscription will remain active until the end of your current billing period, and you will not be charged for the next renewal. Cancelling your subscription does not automatically entitle you to a refund for payments already made.
If you believe you are eligible for a refund or have questions about your subscription, please contact us at:
Address: 46 Bolaji Banwo Street, Aguda, Surulere, Lagos State, Nigeria
Email: Eri@reqal.co
We aim to respond to all billing inquiries within 2 business days.
Mindshift Business Solution is a business development agency targeted at helping NSMEs (Nano, Small and Medium Scaled Businesses) improve their processes, performance and profit through a variety of services tailored to the business's unique needs.
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